Reviews
Alex was our estimator and first contact. He was thorough and a good listener wanting to understand what it was about our previous system that wasn't working. Our biggest complainant was with the Master Bedroom never cooling adequately during the summer months. The Master is the largest room on the second floor, facing South with a lot of windows. It was determined to add an additional duct run through the attic to the Master Bedroom and also install a variable speed two stage furnace. The two stage fan allowed a second thermostat and control dampers to be installed allowing two zones with a thermostat on not only the main level, but a second thermostat on the second level. It works perfectly and we are now able to sleep in a cool bedroom 🙂 Alex's original estimate included three options with varying quality and price, not just one price and one system.
Barrett and Julius were our installers. They were fantastic, hard working, conscientious, polite and followed COVID 19 protocols. They too were good listeners and wanted to make sure that what they were installing was what was discussed and promised by Alex. They worked in the garage, crawl space, back yard, and attic. They put down drop cloths and floor protection. They were very clean and when they left there were no signs that they had been there, other than a cool house throughout. They made a great team.
Lastly, SunGlow has a good financing program set up through Wells Fargo which we took advantage of during these trying times.”
“Did a great job, found the issue right away and fixed the problem, he’s very professional.”
“Jeff is kind, knowledgeable and professional and he makes sure his work is perfect.”
“Lashaun was great! Punctual, professional, kind and thorough! Thank you Sun Glow for having great people like him on your team!”
“Very knowledgeable and provided clear information about the process and what he believed to be the problem.”
“I’ve come to expect great service and professional technicians from SunGlow. I especially appreciate the extra care that has gone into your new COVID safety procedures. Thank you!”
Shawn has always been Responsive and thorough in maintaining or diagnosing issues with my HVAC units
“Shawn has always been Responsive and thorough in maintaining or diagnosing issues with my HVAC units. All the staff from Leon to all the administrative staff are great to work with and responsive to any issues that come up with my HVAC system. And anyone sent has been thoughtful and respectful of my home.”
“Amazing communication and diagnostics. Very complicate fridge and brand and he got it working! He is great and they are lucky to have Corey. I will be asking for him in the future.”
“Max came and replaced my heating/AC thermostat. It had stopped working. He did an excellent job. He quickly diagnosed problem, recommended solution and finished the task in a short time. The only thing I was slightly disappointed to see is that he did not sanitize the surfaces he came in contact with. I had to do it after he left. Otherwise I was thoroughly satisfied with his work.”