“I would like to thank Cory for the excellent service in repairing our heat pump and cooling system. He showed up promptly the next Morning after we requested service. Cory quickly determined that the thermostat controls had stopped functioning. Best of all he found out that it was still under warranty (which saved us $800!) and drove into Portland to pickup the new part, returned quickly, and installed the new controller plus completely serviced our system. It is working perfectly and we are glad to have our air conditioning back on!! Thank you Cory and Sun Glow for the great service in such a timely manner!!!!!”
“SunGlow Heating and Cooling did a fantastic job from first contact through installation of an entirely new HVAC system, including replacement gas furnace/fan, air conditioning condenser, and adding an additional duct run in the attic to the Master Bedroom. We are finally comfortable in our home after 13 years of having a system that didn't really work. We are glad we found SunGlow and got the work done.
Alex was our estimator and first contact. He was thorough and a good listener wanting to understand what it was about our previous system that wasn't working. Our biggest complainant was with the Master Bedroom never cooling adequately during the summer months. The Master is the largest room on the second floor, facing South with a lot of windows. It was determined to add an additional duct run through the attic to the Master Bedroom and also install a variable speed two stage furnace. The two stage fan allowed a second thermostat and control dampers to be installed allowing two zones with a thermostat on not only the main level, but a second thermostat on the second level. It works perfectly and we are now able to sleep in a cool bedroom 🙂 Alex's original estimate included three options with varying quality and price, not just one price and one system.
Barrett and Julius were our installers. They were fantastic, hard working, conscientious, polite and followed COVID 19 protocols. They too were good listeners and wanted to make sure that what they were installing was what was discussed and promised by Alex. They worked in the garage, crawl space, back yard, and attic. They put down drop cloths and floor protection. They were very clean and when they left there were no signs that they had been there, other than a cool house throughout. They made a great team.
Lastly, SunGlow has a good financing program set up through Wells Fargo which we took advantage of during these trying times.”
“Lashaun was great! Punctual, professional, kind and thorough! Thank you Sun Glow for having great people like him on your team!”
“I’ve come to expect great service and professional technicians from SunGlow. I especially appreciate the extra care that has gone into your new COVID safety procedures. Thank you!”