Reviews


“Travis did an excellent job of listening to my concern that the cooling capacity of my Carrier heat pump could not keep up with our heat. He ran diagnostics and discovered that the coolant was way too low, likely caused by a valve leak related to the heat pump installation last year. He was great at working with SunGlow’s support teams to offer me two times when the work could be done and assured me it would be covered under product warranty within the first year of use. Grateful he was able to determine the problem and upfront about the necessary fix. I worked in IT for decades and know that even what seems like a solid new server build can go sideways in ways you cannot foresee due to one small yet critical component. You can tell a lot by a company as to how straightforward they are when a problem is diagnosed and what the solution will be. That builds trust.”

- Scott P.

“Travis did an excellent job of listening to my concern that the cooling capacity of my Carrier heat pump could not keep up with our heat. He ran diagnostics and discovered that the coolant was way too low, likely caused by a valve leak related to the heat pump installation last year. He was great at working with SunGlow’s support teams to offer me two times when the work could be done and assured me it would be covered under product warranty within the first year of use. Grateful he was able to determine the problem and upfront about the necessary fix. I worked in IT for decades and know that even what seems like a solid new server build can go sideways in ways you cannot foresee due to one small yet critical component. You can tell a lot by a company as to how straightforward they are when a problem is diagnosed and what the solution will be. That builds trust.”

- Scott P.

“Josh and his co-worker were great. Efficient, thorough and willing to help out with answers. They were able to be scheduled on short notice and everything appears to be done to my liking.”

- Michael R.

“Travis performed our annual service on our furnace/AC unit last week. He was thorough and clearly communicated all he did that day. He called out an issue and presented a quote for an additional preventative maintenance solve. He was here today for that service and again was highly competent and thorough in his service of our unit. Travis is honestly the best service tech we have met. Thank you.”

- Stephen R.

“Shawn did a great job for me today-as usual. Excellent plumber and very efficient. A credit to your company. I have recommended him to other neighbors in the past, and they have had excellent results as well!”

- Larry J.

“Eric was on time, professional and very efficient. He started addressing the issue and knew in short order what it was going to take. Much more efficient than other trades that have looked at it. He helped us make our decision if it's going to a repair or replacement.”

- Michael R.

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