Reviews


“We had a lower level central AC and an upper mini split installed. The team that was here did an amazing job and wrapped up quickly and cleanly. They walked me through all of the steps along the way and were answering any questions that came up.”

- Derek L.

“Travis did an excellent job of listening to my concern that the cooling capacity of my Carrier heat pump could not keep up with our heat. He ran diagnostics and discovered that the coolant was way too low, likely caused by a valve leak related to the heat pump installation last year. He was great at working with SunGlow’s support teams to offer me two times when the work could be done and assured me it would be covered under product warranty within the first year of use. Grateful he was able to determine the problem and upfront about the necessary fix. I worked in IT for decades and know that even what seems like a solid new server build can go sideways in ways you cannot foresee due to one small yet critical component. You can tell a lot by a company as to how straightforward they are when a problem is diagnosed and what the solution will be. That builds trust.”

- Scott P.

“Travis did an excellent job of listening to my concern that the cooling capacity of my Carrier heat pump could not keep up with our heat. He ran diagnostics and discovered that the coolant was way too low, likely caused by a valve leak related to the heat pump installation last year. He was great at working with SunGlow’s support teams to offer me two times when the work could be done and assured me it would be covered under product warranty within the first year of use. Grateful he was able to determine the problem and upfront about the necessary fix. I worked in IT for decades and know that even what seems like a solid new server build can go sideways in ways you cannot foresee due to one small yet critical component. You can tell a lot by a company as to how straightforward they are when a problem is diagnosed and what the solution will be. That builds trust.”

- Scott P.

“Josh and his co-worker were great. Efficient, thorough and willing to help out with answers. They were able to be scheduled on short notice and everything appears to be done to my liking.”

- Michael R.

“Travis performed our annual service on our furnace/AC unit last week. He was thorough and clearly communicated all he did that day. He called out an issue and presented a quote for an additional preventative maintenance solve. He was here today for that service and again was highly competent and thorough in his service of our unit. Travis is honestly the best service tech we have met. Thank you.”

- Stephen R.

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Call us at 503-253-7789!